page-assist/docs/connection-issue.md

Ollama Connection Issues

Connection issues can be caused by a number of reasons. Here are some common issues and how to resolve them on Page Assist. You will see the following error message if there is a connection issue:

1. Direct Connection Error

2. 403 Error When Sending a Message

This issue usually occurs when Ollama is not running on http://127.0.0.1:11434/, and the connection is from the private network or a different network.

Solutions

Since Ollama has connection issues when directly accessed from the browser extension, Page Assist rewrites the request headers to make it work. However, automatic rewriting of headers only works on http://127.0.0.1:* and http://localhost:* URLs. To resolve the connection issue, you can try the following solutions:

1. Go to Page Assist and click on the Settings icon.

2. Click on the Ollama Settings tab.

3. There you will see the Advance Ollama URL Configuration option. You need to expand it.

4. Enable the Enable or Disable Custom Origin URL option.

5. (Optional) If Ollama is running on a different port or host, then change the URL in the Custom Origin URL field; otherwise, leave it as it is.

This will resolve the connection issue, and you will be able to use Ollama without any issues on Page Assist ❤

If you still face any issues, feel free to contact us here, and we will be happy to help you out.